Privacy Policy

Last Updated: November 12, 2024

Overview

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us—whether by visiting our website, purchasing a product, or subscribing to our newsletter.

Key Points:

We collect and process personal information when you interact with us.
This policy explains what data we collect, how we use it, the legal basis for its processing, and your rights regarding your data.
If you are under 18, please do not provide us with personal data. Parents or guardians concerned about data for individuals under 18 should reach out to us.
We are not responsible for the privacy practices of third-party websites linked from our site.
We use cookies to enhance your experience; see our Cookie Policy for more information.

About Us

This Privacy Policy is issued by Bespokably Website Services. We are the “controller” under the General Data Protection Regulation (GDPR). This policy applies to customers and visitors of BeatriceSchneider.com.

We are dedicated to protecting your personal information. This policy explains how we collect, process, and protect your personal data when you interact with us, such as visiting our website, purchasing products, or signing up for our newsletter. It also describes your privacy rights and the legal protections available to you.

Contact Information

For questions regarding this Privacy Policy, please contact us:

Privacy Manager: admin@BeatriceSchneider.com
Phone: (416) 997-3481

Note for Children

Our website is not intended for children, and we do not knowingly collect information from children.

Third-Party Links

Our website may link to third-party sites. When you follow these links, third parties may collect or share your data. We do not control these sites and are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.

Updates to This Policy

We may occasionally update this Privacy Policy. The most current version will be available on this page, and any significant changes will be communicated on our website.

Key Terms

Controller: The entity responsible for determining the purpose and method of data processing.
Data Protection Laws: Regulations governing personal data handling, including GDPR.
Data Subject: The individual to whom the personal data relates.
Personal Data: Information that identifies an individual, such as names, addresses, and contact details.
Processing: Actions performed on personal data, including collection, storage, or sharing.
Processor: A party that processes personal data on behalf of the controller.
Special Categories of Data: Sensitive information, like racial origin, political beliefs, or health data.

Data Collection

Information You Provide:

Contact Data: Name, email, phone, billing, and delivery addresses.
Order Data: Details for recipients of purchased products.
Profile Data: Username, password, order history, preferences, and survey responses.
Financial Data: Payment details and billing address.
Transaction Data: Payment details and product purchase information.
Technical Data: IP address, browser details, and device technology.
Usage Data: Data about your website interactions.
Marketing Data: Preferences for receiving marketing materials.
Communications Data: Emails and other communication records.

Information from Third Parties:

Analytics from providers like Google.
Advertising data from networks such as Google AdSense and Facebook.
Payment information from services like Chase Paymentech and Stripe.

Cookies
We use cookies to enhance your experience on our website. For more details, please refer to our Cookie Policy.

Data Processing and Legal Basis

We process your personal data for the following purposes and legal bases:

Legitimate Interests: Necessary for our business operations.
Contract Performance: Necessary to fulfill our contractual obligations to you.
Legal Obligation: Compliance with legal and regulatory requirements.
Consent: For voluntary processing activities, like newsletter subscriptions.

Data Retention

We retain personal data only as long as necessary for processing purposes. Retention periods include:

Technical Data: Retained for 7 years.
Contact, Identity, Financial, and Transaction Data: Retained for 6 years after customer relationship ends.
Usage, Profile, Marketing, Communications, and Order Recipient Data: Retained for 7 years.

Data may be anonymized for research or statistical purposes and retained indefinitely.

Data Access and Sharing

We may share your data with selected service providers, including:

Order Fulfillment: Providers like Printful.
Shipping: Services like DHL and USPS.
Payment Processing: Services like Stripe and PayPal.
Customer Service: Providers like Zendesk.
Hosting and Email: Services like HostGator and Sender.
Social Media: Plugins such as Facebook and Instagram.

We ensure that third-party processors protect your data and comply with legal standards.

Data Security

We take appropriate measures to protect your personal data from unauthorized access, loss, or misuse. Access to your data is limited to those with a legitimate need.

Your Rights

Under data protection laws, you have rights, including:

Object to Processing: Challenge processing based on legitimate interests.
Access Data: Request copies of your data and details on processing.
Correct Data: Update inaccurate information.
Restrict Processing: Temporarily pause processing under specific conditions.
Withdraw Consent: Revoke consent for certain processing.
Erasure: Request deletion of your data.
Data Portability: Obtain an electronic copy of your data.
Automated Decision-Making: Challenge automated decisions that affect you.

To exercise any of these rights, please contact us using the information above.

Complaints

If you believe we have not handled your data as described in this policy, please contact us. You may also file a complaint with the Office of the Privacy Commissioner of Canada (OPCC) or the UK Information Commissioner’s Office (ICO).